This Privacy Policy explains how Vivek Bhole Architects collects, uses, stores, and protects your personal information when you visit our website, contact us, submit an enquiry, engage our architectural/design services, or otherwise communicate with us.

By using our website or sharing your information with us, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our website or services.

1. Information We Collect

We may collect personal information directly from you when you fill out a contact form, send us an email, call us, schedule a consultation, or engage with us for architectural or design services.

This may include:

• Your name
• Email address
• Phone number
• Residential, office, project, or site address
• Company or organisation name
• Project details, requirements, preferences, and budget-related information
• Communication records, including enquiries, feedback, and service requests
• Any other information you voluntarily share with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, time spent on the website, and general usage data.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiries or consultation requests
• To understand your project requirements
• To provide architectural, interior design, planning, consultation, or related services
• To prepare proposals, quotations, presentations, drawings, or service-related communication
• To communicate project updates, meetings, approvals, and documentation
• To improve our website, services, and client experience
• To maintain internal records
• To comply with applicable legal, regulatory, or contractual obligations
• To protect our rights, business interests, and the security of our website and services

3. Cookies and Website Tracking

Our website may use cookies, analytics tools, pixels, or similar technologies to understand how visitors interact with our website and to improve the browsing experience.

Cookies may help us remember user preferences, analyse website traffic, improve functionality, and understand which sections of the website are most useful to visitors.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain website features or functionality.

4. Sharing of Personal Information

We do not sell your personal information.

We may share your information only when necessary, including with:

• Internal team members involved in your project
• Consultants, contractors, engineers, vendors, or service providers involved in project execution
• Website hosting, IT, analytics, or cloud service providers
• Legal, accounting, or professional advisors
• Government authorities, regulatory bodies, or law enforcement agencies when required by applicable law
• Any third party where you have given your consent

Any third party receiving your information is expected to handle it responsibly and only for the purpose for which it was shared.

5. Project Information and Portfolio Use

As part of our architectural practice, we may document completed or ongoing projects through photographs, drawings, renders, videos, case studies, or descriptions.

We will use project-related material for portfolio, marketing, award submissions, social media, website, or publication purposes only where appropriate and subject to client permissions, contractual terms, confidentiality obligations, or applicable legal requirements.

We do not intentionally disclose sensitive private information related to a client’s residence, security layout, or confidential project details without consent.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including project communication, legal compliance, record keeping, dispute resolution, and business requirements.

Project-related records may be retained for a longer period where required for professional, contractual, legal, or archival purposes.

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, where legally permissible
• Withdraw consent where processing is based on consent
• Request restriction of certain processing activities
• Raise concerns or complaints regarding how your personal information is handled

To exercise these rights, you may contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, social media pages, publications, or external platforms. We are not responsible for the privacy practices, content, or security of these third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

10. Children’s Privacy

Our website and services are not directed toward children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. International Data Transfers

Some of our website, cloud, communication, or analytics service providers may process or store information outside India. Where such transfers occur, we take reasonable steps to ensure that your information is handled in accordance with applicable data protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.

The updated version will be posted on this page with a revised “Last Updated” date.

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